Collection of Information
In general, you can visit our web site without revealing any personal information about yourself. Our web server does log some generic information from you each time you visit our page such as the average time spent on the site, pages viewed, type of browser (eg. Internet Explorer, Netscape, etc.) and date and time visited, etc., in order to measure the use of the various portions of our site and assist us in improving its content.
If you choose to provide us with personal information (via e-mail to us or by using one of our online services), we will only use the information provided by you to respond to your message or to help us perform the service you have initiated.
Any personal information you provide via our web site is collected in accordance with applicable Canadian and U.S. privacy laws. We retain the information only for the length of time necessary to fulfill the purpose for which it was collected, and use that information only for the purpose for which you provided it.
HPS uses software, and other programs/devices, to monitor unauthorized or illegal attempts to access, upload, change information, or otherwise damage our Internet based systems and services. Any personal information gathered under these circumstances will only be used for law enforcement purposes.
General access to our website does not involve cookies. However, to provide you with better service and security, some of our online services, such as E-Quotes, do require that we place a cookie on your computer to collect certain information such as your Internet Protocol (IP) address. An IP address is unique to you, and is established by your Internet Service Provider (ISP). A cookie is also used as a secure way to maintain your identity when you login, assist us in tracking unauthorized access, and enables us to properly link you to your account.
Some HPS online services use Secure Socket Layer (SSL) encryption technology to enhance data privacy and help prevent loss, misuse or alteration of the information that is provided to us through your use of those systems.
The personal information you submit using Internet services such as e-mail or by filling out a web-based form and submitting it through our web site is not encrypted and may not be secure while it is in transit to us.
HPS is not responsible for the use or misuse of information while it is in transit from your Internet server to ours. If you have any questions about the security of the transmission and storage of information from your server/system to ours, you should read your user manual or contact your Internet service provider.
Other ways to contact us
Your privacy on other web sites
This web site contains links to other sites. We are not responsible for the content and the privacy practices of other web sites and encourage you to take appropriate steps to ensure your Internet activities are safe and secure.
If you have any questions about other sites, you should contact that site’s administrator. HPS does not use persistent cookies, does not track your movements beyond our website, and does not collect information that we are not authorized by law to collect.